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Tech Support

 

Technical Support Information

I am a full time specification writer, and am not currently in a position to provide timely technical support for these applications.  The above solutions are easy to install and are used daily by the vast majority of users without the need for any additional support.  If you have questions related to an application,  please review the relevant documentation and training videos listed on this page for the application you are using. 

In the event you are still having  an issue, it is most likely related to network issue or a unique configuration setting on your computer, and your regular technical support staff should be able to resolve your issue. 

If you have suggestions to improve an application, or have a specific application issue that your tech support team is unable to resolve, feel free to send me an e-mail, and I will respond as time permits.

E-Mail : lance@WernerLink.com

 

Support Resources By Application

Note: All file sizes are approximate, download times may vary depending on connection speeds.


Quick Links

Duration:  10:57
Last updated: November 18, 2010.

 

  • Quick Links Installer

Format: .exe (1,219,133 k).
Last updated:
February 1, 2019.

 

  • Adobe Reader: Removing “Please wait while the document is being prepared for reading” Message in Adobe Reader 9

All you have to is change a quick setting:

  1. Open Acrobat Reader and hit Ctrl+K (or Select “Edit” then “Preferences” from the drop-down menu)
  2. Click on the “Reading” tab under the “Categories” column on the left.
  3. Select the “Screen Reader Options” section, select the “Only read the currently visible pages” option from the dropdown menu.
  4. Click “OK”.

 

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Preamble Creation Tool

  • Application documentation for the Preamble Creation Tool, client templates and master preamble document.

Format: .pdf (1,662 k).
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: Feb 17, 2011.

 

  • It is possible to convert your existing master preamble document for use with the Preamble Tool.  Here’s how:

Format: .pdf (69 k).
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: June 13, 2011.

 

  • Updated Master Preamble Document For Use With The Preamble Creation Tool. 

    This document contains the current preamble content in use by the North Central SSC.  The contents of “P:\SSCPreamble (Master).doc” are automatically imported by the Preamble Creation Tool when preparing each specification.  If you have chosen to edit your existing master preamble, you will want to reconcile any discrepancies between your existing preamble and this updated document.  If you have NOT previously edited the master preamble, you can simply save this file to your drive P: to overwrite your existing preamble with the new version.

Format: .doc (314 k).
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 10, 2012.

 

  • Application Setup File - Compatible with Windows 7 and Microsoft Office 2010.

Format: .exe (12,336 k).
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: May 20, 2011.

 

  • Application Setup File - Compatible with Windows XP and Microsoft Office 2007

Format: .exe (12,300 k).
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 4, 2011.

 

Duration:  7:58

(Access Restricted To Authorized Ingersoll Rand Employees)
Last updated: February 15, 2011.

 

Duration:  14:16
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 15, 2011.

 

Duration:  6:56
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 1, 2011.

 

Duration:  13:53
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 16, 2011.

 

Duration:  12:07
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 17, 2011.

 

Duration:  12:14
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 17, 2011.

 

Duration: 13:23
(Access Restricted To Authorized Ingersoll Rand Employees)

Last updated: February 17, 2011.

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PDF Check Mark Tool

            Duration: 6:53

            Last updated: January 21, 2011.

 

            Duration: 6:30

            Last updated: January 27, 2011.

 

  • 'Red Box" image used to create a custom stamp.

Format: .bmp (1 k).
Last updated: Feb 21, 2011.

 

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Copyright © 2002 Lance Werner. All rights reserved.
Last modified: 2/2/2019.